Company History
SAI was founded in 1976 by David L.
Schmidt as Schmidt Associates Partners, initially providing consulting
and custom software development. Recognizing the opportunities
provided by the AT&T divestiture, in 1984 we began specializing in the
then-new field of usage management software. We incorporated
as Schmidt Associates, Inc. in 1988.
Innovations
Always keeping an eye on future needs and opportunities, SAI is a recognized leader in telecom technology innovations. Our history of innovation reflects our continued commitment to adopting modern programming techniques and integrating current technology into our products and services. We're committed to continuing to employ the latest technologies—XML, Java, DHTML and others—to deliver the greatest benefits possible from leading-edge technology.
2000 to Present
- SAI opens East Coast sales office through a strategic partnership with Washington, D.C.-based FedResults.
- SAI and Amtel form partnership to offer a powerful combination of Voice, Data and Mobile cost management solutions that provide companies with greater visibility and control over their telecom environment.
- Our Sierra Gold On-Demand solutions utilize Web browsers to provide all of the Sierra Gold DeskTop services and benefits, making them platform independent and eliminating the costly maintenance associated with locally hosted desktop applications.
- SAI introduces new CDR filtering functionality to Sierra Gold.
- SAI becomes member of Cisco IP Telecommunications User Group (CIPTUG).
- SAI and Rivermine form strategic partnership to deliver an integrated call accounting and telecom expense management solution.
- SAI outgrows existing headquarters and moves to a larger facility to accommodate business growth.
- SAI and Comstructure form partnership to incorporate SAI's award-winning Sierra Gold™ Call Accounting System into Comstructure's comprehensive suite of Telecommunications Expense Management (TEM) offerings.
- SAI becomes Open Developer in the Nortel Developer Program.
- SAI adds significant timesaving features and usability enhancements to Sierra Gold.
- SAI achieves Gold Partner status in Cisco's Technology Developer Program, assuring customers that Sierra Gold has met Cisco standards for quality and compatibility.
- SAI becomes member of IT Financial Management Association.
- SAI selected as member of the Avaya Developer Connection Program. Sierra Gold certified as Avaya Compliant with Communications Manager.
- SAI unveils major new upgrades to its industry leading Sierra Gold, including a new eTraining Center, new Manager Access Reports, improved navigation, expanded report distribution formats, and the encryption of call records, among others.
- SAI introduces DataSafe Internet Protocol Telephony (DS/IPT),
making it possible for organizations utilizing VoIP to keep their
network data secure while outsourcing usage management functions.
- SAI introduces Dynamic Reports™, representing a major leap beyond static, “one-size-fits-all” usage management reports.
Dynamic Reports allows end-users to access and manipulate usage management
reports in virtually any manner, so they can get the precise information
they need, whenever they need it.
- SAI introduces DataWizard™ to
automate the process of data entry, safeguard the integrity of the usage
management database, and improve the speed, ease and frequency at which updates
to the database can be made.
- Long before the current interest in software-as-a-service, SAI releases Sierra Gold Virtual DeskTop, a thin-client application that offers customers a number of key advantages over traditional client–server
usage management systems, including easier installation and deployment, lower
maintenance and support costs, greater extensibility and accessibility, and
enhanced network security.
- Sierra Gold again wins the “Best Product of the Year” rating from Teleconnect magazine.
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1990s
- First usage management software to offer enterprise-wide reporting.
- SAI earns Platinum-Level National Distributor Award from the Center for Communications Management Information (CCMI).
- Sierra Gold receives a “Best of Show” award at the ISLUA Annual Conference.
- SAI continues to develop Sierra Gold, adding NetQuery™, Online Historical Reports and Reverse Phone Number Directory enhancements.
- Sierra Gold wins Teleconnect Editor's Choice Award.
- Releases TMIS Version 2.8.
- SAI introduces Online Operator Directory application.
- Sierra Gold wins the coveted “Best Product of the Year” rating from Teleconnect Magazine.
- Releases TMIS Version 2.7.
- Our Sierra Gold Virtual Telemanagement System was the first Web-centric
software to enable browsing and downloading of usage management data and
reports via the Internet or corporate intranet.
- SAI releases TMIS version 2.6.
- SAI releases TMIS Version 2.5. Additional on-site systems include Asset Management, Sentry Toll-Fraud Monitoring, Polling and Archiving System (PAS), and Cable Management System (CMS).
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1980s
- The company was incorporated as Schmidt Associates, Inc. (SAI).
- Company achieves $5 million sales in Call Accounting and Asset Management software.
- Schmidt Associates/TelAccount begins independent software vendor activity.
- First company to develop usage management software in the UNIX environment.
- Company spins off as TelAccount to pursue telecommunications business.
1970s
- Becomes a partnership and expands custom software activities. Develops first TeleManagement Information System (TMIS).
- Schmidt Associates forms as a proprietorship offering consulting and custom software development.
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