|
|
White PapersSAI's executives are knowledgeable and articulate advocates of the telecom and usage management software industries. In addition to our quarterly Gold Standard articles, they occasionally write longer, more in-depth pieces about the telecommunications industry and emerging technologies and trends.
SAI's latest paper, Leveraging Call Accounting to improve Customer Service, examines how Call Accounting aggregates real-time telecom data to provide management with a comprehensive view of performance and the ability to manage daily activity instead of end of the month results. To receive the paper, click on the link below. SAI Leveraging Call Accounting to improve Customer Service (PDF, 162K)
We invite you to read the following white paper—Unified Communications: Measure and Manage that One Singular Sensation— on how call accounting can help you better implement an enterprise unified communications strategy while enhancing employee productivity and your company's bottom line. To receive the paper, click on the link below. SAI Unified Communications (PDF; 275K)
SAI Telecom Security (PDF, 162K)
SAI sponsored an AOTMP webinar — Call Accounting in a VoIP World — on February 10, 2009. We would like to send you the webinar's companion Insider's Guide entitled VoIP and Call Accounting which takes a fresh look at call accounting as VoIP and converged voice proliferate, and explores a variety of benefits available independent of the type of voice technology present. To receive the Insider's Guide, click on the link below. VoIP and Call Accounting (PDF, 68K) |
 |
