|
|
SAI Unveils Major Upgrade to Industry-Leading Sierra Gold™ Call Reporting ApplicationNew NetQuery™ Release Offers Timesaving Features and Enhanced Usability El Dorado Hills, CA—February 12, 2007 SAI, a leading usage management software and solutions provider, announced today it has released an important upgrade to its NetQuery™ call reporting application. With the new release, company managers everywhere can now access usage management data in virtually limitless variations to better allocate resources, boost employee productivity, limit telabuse, and more. “The new release provides additional timesaving features along with enhanced usability,” said David L. Schmidt, president of SAI. “This greater flexibility makes decision-makers more effective at managing their telecom investment and increasing phone-related productivity.” One of the most important new features of NetQuery is the addition of “AutoFilter,” which gives users the ability to filter out unwanted data from reports with a single click of a mouse. For example, managers can now filter out all free calls from a report to examine the more valuable long-distance data or filter the same call accounting data to provide two unique reports, one for the accounting department showing calling costs and one for the telecom group highlighting calling patterns. SAI also added the ability to extract a wider range of information and format reports more precisely than ever before, such as creating new columns to group data into logical units like geographical regions. Sales managers can now create a column named “Region” in order to categorize calls based on the state the call was made to or received from. Examples might be “Northern,” “Southern,” “Eastern” and “Western,” allowing sales managers to identify sales representative calling activity outside of their assigned territory. “Ultimately, the value to the customer of these new features is to allow users to generate the exact information they need in order to produce better business results, which is precisely the goal of NetQuery,” Schmidt said. About SAIFor 25 years, SAI's Sierra Gold™ Virtual Telemanagement System has been a premier call accounting solution for Fortune 1000 companies across a broad base of industries. Servicing customers worldwide and supporting all major manufacturers of wired and IP voice products, SAI offers both On-Premise and On-Demand (Software as a Service) customer-driven solutions along with a number of optional services to help companies reduce telecom expenses, optimize telecom networks, improve employee productivity, and improve the management of equipment, services, and vendors. Just as its principal solution name implies, SAI's Sierra Gold sets the gold standard in customer service and support. 
|
|
