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Dynamic Reports™

In the past, managers were limited to static, “one-size-fits-all” usage management reports. No longer.

Sierra Gold™ Dynamic Reports is a flexible, feature-rich, real-time reporting tool with interactive drill-down capability and virtually limitless formatting and calculation options. Individual managers can “slice and dice” data as needed to get the information they want, when they want it, in the format they prefer.

Dynamic Reports is included as a standard feature in both On-Demand and On-Premise configurations of our Sierra Gold solution.

Get the Flash playerWatch a Dynamic Reports demo (Flash, 1.7 MB).


Benefits
  • Managers can access the information they need anywhere and at any time via the Web
  • Data manipulation is fast and efficient because data is downloaded directly to the manager's desktop
  • Users can access and manipulate usage management reports in virtually any manner, to get to the precise information they need
  • Flexibility makes decision-makers more effective at managing the telecom investment and monitoring productivity metrics
Features
  • Real-time reporting with interactive drill-down capability
  • Report data accessed via the Web
  • Detail and summary reports from the company level down to each individual extension
  • Data columns can be moved and sorted
  • Data can be grouped by various fields (departments, employees, cities called, call types, etc.)
  • Filtering and aliasing capability
  • Key variables such as call duration and equipment expenses can be easily summed
  • Managers can store their own personal favorite report “views” for later use