INQUERY
Implemented as a SaaS application, InQuery provides instant access to your call data records across all major switch types. If you have the CDR, Sierragold can query it, analyze it and report it, quickly and thoroughly. Anytime, anywhere.
Find It Fast!
Sierragold’s “Quick Query” is optimized for speed, searching thousands of call data records in just seconds. Most query results are returned in under six seconds. Choose from a predefined set of popular user-search fields to quickly answer your most-urgent call-accounting questions. Want to know how many outbound calls your switch is doing each day? Need to identify where that threatening phone call originated? Narrow your search by date range, switch, phone number, and even length of call. Have your answer in seconds. “Advanced Query”, allows you to search on an unlimited number of fields, define their interconnection, and combine usage data across switches. You can specify even the most complicated relationships among a multitude of parameters. Any stored parameter is accessible. For instance, Cisco switches include ~150 queryable parameters, and Sierragold queries them all.
Query Dashboard
Both “Quick Query” and “Advanced Query” provide a Query Dashboard where you will find the queries you have created, named and saved. Schedule any saved query to automatically run and email a report to specified users.
The Extras
Flexibility. Sierragold’s user interface is flexible to meet your needs. You choose the default fields to be viewed and modify the viewing size to suit your aesthetic. Customization. When you need it, our experienced staff will help set up your queries and reports to answer your most difficult communication questions. Security. Your data resides on SAI’s secure site, eliminating the possibility of your data being held hostage by a large corporation or targeted by hackers seeking mayhem.

This is an excellent product—robust, but surprisingly easy to use.