Monetize your call-accounting and improve your bottom line by reducing costs and boosting your marketing, sales, purchasing and employee performance in ways you haven’t even thought of yet.

SierraGold provides useful data-mining tools to help you visualize your data and maximize key performance metrics. Refine your data by sorting and filtering on geography, busy hours and DNIS numbers.

Use the resulting insights to reveal the efficacy of your voice network, marketing efforts, advertising campaigns, purchasing practices and employee performance. Make informed decisions about adjustments that will enhance efficiency and productivity.

Using personal call identification, employees can see their own call history, making them more aware of their telecom habits and cost to the organization. Managers can review individual performance and evaluate the overall efficiency of the group as a whole.

The SierraGold CDR Performance Suite supplies you with the data necessary to reduce costs across your telecom operations. Use it to implement cost-effective call routing, manage out-of-policy calls and identify unused or underused trunks, extensions and equipment. You’ll more clearly see weak spots to correct and strength areas to capitalize upon.