5 Key Metrics to Improve Insurance Claims Call Center Performance
These 5 key metrics are essential to effectively manage and ensure optimal insurance claims call center performance.
How SierraGold Helped a Large Auto Insurance Company Improve Call Center Agent Productivity
Learn how the SierraGold SaaS solution helped a large auto insurance company improve call center productivity and customer service.
How SierraGold Helped a Large Healthcare-Provider Network Monitor 911 Calls
Learn how the SierraGold SaaS solution helped a large healthcare-provider network monitor 911 calls within their facilities.
How SierraGold Helped a Large Healthcare-Provider Network Control Costs on SIP Communications
Learn how the SierraGold SaaS solution helped a large healthcare-provider network monitor SIP minutes per route to control costs.
How SierraGold Helped a Large, Nonprofit Healthcare Organization Save Infrastructure Expansion Dollars
Learn how the SierraGold SaaS solution helped a large healthcare organization save money by identifying and repurposing unused extensions.
How SierraGold Helped a Large, Nonprofit Healthcare Organization Eliminate Robocalls
This case study details how the SierraGold SaaS solution helped a large healthcare organization eliminate robocalls and improve productivity.